Privacy Policy

The online shop «OCIDENTE | nature experiences» on the website https://www.ocidente.pt processes the personal data provided by the customer in order to comply with and enforce the Terms and Conditions, to process orders and electronic deliveries, and for the necessary communication within the period required by law.

General Terms and Conditions

1. The data controller, in accordance with the GDPR (hereinafter referred to as the "Regulation"), is Lars Schäfer Unipessoal Lda., a company with company registration number PT515347922, with its registered office at 1200-654 Lisbon (hereinafter referred to as the "Controller");

2. The Controller's contact details are: email: hello@ocidente.pt, tel.: (351) 915500010;

3. Personal data means any information relating to an identified or identifiable natural person.

Source of personal data

1. The Controller processes personal data obtained with the customer's consent and collected as part of the purchase contract and the fulfilment of the online order placed via the online shop https://www.ocidente.pt;

2. The Controller processes only the customer's identification data and contact details necessary to fulfil the purchase contract;

3. The Controller processes personal data for the purposes of delivery and accounting, and for the necessary communication between the parties to the contract, for the period required by law. Personal data will not be disclosed and will not be transferred to other countries.

Purpose of data processing

The Controller processes the customer's personal data for the following purposes:

1. Registration on the website https://www.ocidente.pt in accordance with Chapter 4, Section 2 of the GDPR;

2. To fulfil electronic orders placed by the customer (name, address, email, telephone number);

3. To comply with laws and regulations arising from the contractual relationship between the customer and the Controller;

4. To fulfil the purchase contract based on the necessary personal data. The contract cannot be fulfilled without personal data.

Data retention period

1. The Controller retains personal data for the period necessary to comply with laws and regulations arising from the contractual relationship between the customer and the data controller, and for a period of 3 years following the termination of the contractual relationship;

2. The Controller must delete all personal data as soon as the personal data retention period ends.

Recipients and data processors

Third parties that process the customer's personal data are subcontractors of the Controller. The services of these subcontractors are essential for the successful fulfilment of the contract for the purchase and processing of online orders between the Controller and the customer.

The Controller's processors are:

Webnode AG (e-commerce system);

Google Analytics (website analytics);

Consumer Rights

In accordance with the Regulation, the customer has the right:

1. To access personal data;

2. To have personal data rectified;

3. To have personal data erased;

4. To object to the processing of personal data;

5. To data portability;

6. To withdraw consent for the processing of personal data in writing or by email to hello@ocidente.pt;

7. To lodge a complaint with the supervisory authority in the event of an alleged breach of the Regulation.

Security of personal data

1. The Controller takes all necessary technical and organisational measures to protect personal data;

2. The Controller has taken technical measures to protect the premises where data is stored, in particular by password-protecting access to the computer, using anti-virus software and carrying out regular maintenance on the computer.

Final provisions

1. By submitting an online order on the website https://www.ocidente.pt, the customer confirms that they are aware of all the terms and conditions regarding the protection of personal data and accept them to the extent possible;

2. The customer accepts these terms and conditions by ticking the checkbox on the order form;

3. The Controller may update these terms and conditions at any time. A new, updated version shall be published on the website.